This Privacy Policy explains how The Hungers collects, uses, discloses, and protects the personal information of users who use our online restaurant system software. By using our Software, you agree to the terms and practices described in this Policy.

1. Information We Collect

At The Hungers, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect when you use our online restaurant management system, how we use and protect that information, and your rights regarding your personal data.

1.1 Information Provided by Users

We may collect personal information such as your name, email address, phone number, and address when you create an account, place an order, or make a reservation.

1.2 Payment Information

If you make a payment through our system, we may collect payment details such as your credit card information. However, we do not store your payment information directly. We utilize trusted third-party payment processors to handle and securely process your payment information.

1.3 Order and Reservation Details

We collect information about your orders and reservations, including the items ordered, order preferences, and reservation details.

1.4 Communication

We may collect information related to your communication with our customer support team or any feedback you provide.

2. Automatically Collected Information

When you use our online restaurant management system, we may automatically collect certain information, including:

2.1 Device Information

We collect information about the device you use to access our system, such as the device type, operating system, and browser information.

2.2 Log Data

We automatically collect log data, which may include your IP address, browser type, access times, and referring website addresses.

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to enhance your user experience, personalize content, and analyze usage patterns. You can manage your cookie preferences through your browser settings.

3. Use of Information

We may use the information collected for the following purposes:

3.1 Providing and Improving Services

We use your information to provide and enhance our online restaurant management system, process orders, handle reservations, and offer customer support.

3.2 Personalization

We may use your information to personalize your experience, such as recommending relevant items or promotions based on your preferences.

3.3 Communication

We may send you transactional or promotional communications, including order confirmations, reservation reminders, and marketing materials, based on your communication preferences.

3.4 Analytics and Insights

We use collected information for analytical purposes to improve our services, monitor usage patterns, and gain insights into user behavior.

4. Data Security

We take appropriate measures to safeguard your personal information and maintain data security. We employ industry-standard security technologies and procedures to prevent unauthorized access, use, or disclosure of your information.

5. Data Sharing

We may share your personal information in the following circumstances:

5.1 Service Providers

We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors, delivery partners, or marketing agencies. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

5.2 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity or parties involved in the transaction.

6. Your Rights

As a user of our online restaurant management system, you have certain rights regarding your personal data:

6.1 Access and Rectification

You have the right to access and update your personal information held by us. You can review and edit your account information within the system or contact us for assistance.

6.2 Data Portability

Upon request, we can provide you with a copy of your personal data in a commonly used and machine-readable format.

6.3 Consent Withdrawal

If you have provided consent for specific data processing activities, you have the right to withdraw your consent at any time.

6.4 Data Deletion

You can request the deletion of your personal data unless we have a legitimate reason or legal obligation to retain it.

7. Third-Party Links

Our online restaurant management system may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the beginning of this policy. We encourage you to periodically review this policy to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@the-hungers.com

By using our online restaurant management system, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.